IBM TIVOLI STORAGE MANAGER- INTRODUCTION

In today's on demand world, the performance and availability of your storage environment can either enhance or hamper your business processes. Compliance with legal, governmental, and other industry specific regulations, is also driving new data retention requirements. Because data is a critical component of your business, efficiently managing the growing amounts of information is key to competing and winning in the on demand world. Industry analyst research indicates that disc storage is growing about 40% per annum. Growth in enterprise data requirements should be similar.

Complex business environments need better capabilities to manage data availability and costs as well as providing the ability to recover from disasters. Improving data and application availability, optimizing storage resource utilization, and enhancing staff productivity, all while reducing IT costs, are core needs of most organizations.

Organizations are increasingly concerned with disaster recovery. But what constitutes an information technology disaster? A fire in the datacenter? A hurricane? An explosion? Or it could be something far less spectacular, like a corrupted file. Even something as common as a disk crash could be a disaster if it happens on the CEO's laptop the morning of a crucial investor presentation. Business executives confront continually increasing business complexity, and the rising cost of backing up their business critical applications and recovering from disasters. Users experience increased down time when restores, retrieves and recoveries cannot be completed quickly. Valuable IT resources are devoted to time consuming manual data backups and restores, archives and retrieves, and recoveries in multiple application environments. And IT administrators are concerned with the time required to perform backups and recoveries with available resources.

The following scenario shows you a day in the life of Jen, a manager who is responsible for IT Continuity Services for a mid sized manufacturing company. The IBM Tivoli Storage Manager family of offerings provides Jen with the building blocks to address her IT needs by providing a full range of flexible capabilities including data retention management for regulatory compliance, hierarchical storage management for cost effective storage, archive management for effective access to active and inactive data, and backup and recovery management to mitigate the potential for data loses.

Jen is awakened at 3:00 am by a phone call from the third shift Director of Operations, Bryan. A critical database server is down and Bryan tells her he has no access to customer's orders or inventory data, so production is in jeopardy.

Jen then calls Peter, the onsite IT Operations Manager. Peter says he has to install a new server before Jen can start the data restore, which will take a while. Jen tells Peter that she has a much better solution. With TSM for Sysback, they can do a full bare metal restore of that server in a flash! Jen tells Peter to do a Flexible Sysback restore, by booting the new server from the TSM for Sysback server, which gives the new server all the same configuration, operating system and applications, exactly like the one that crashed. Peter then calls Jen telling her the server is ready and connected to the network.

Jen logs into the Tivoli Storage Manager from her home computer. As Jen logs onto the Tivoli Storage Manager Administration Center with its new Health Monitoring, she has a single visual status of all the company's Tivoli Storage Manager servers. Jen then starts the recovery of the database and monitors its progress. She also has access to the activity log, and sees the message that TSM finished the recovery process from the storage copy pools.

Jen is able to see that the restore is successful and that the database is up and running. She calls Bryan, the Director of Operations, back within the hour to inform him that all production systems have been restored and customer data is secured and available. He is incredibly relieved! Using Tivoli Storage

Manager, all of the data was protected and has been restored, beginning with the most critical data. Jen never even had to go into the office.

IBM's Tivoli Storage Manager addresses these needs across your organization. For business units dependent on data availability and rapid application data recovery, Tivoli Storage Manager provides extensive application integration to enable comprehensive and accurate data protection. For storage managers and administrators responsible for protecting enterprise data while containing cost, Tivoli Storage Manger's highly automated, centrally managed solution, simplifies heterogeneous storage management while optimizing storage and network resources. And for IT Operations managers and administrators responsible for making sure all servers are up and running, TSM for Sysback allows for recovery of all or part of the system, and is flexible enough to allow a system installation image from one system to be installed onto another system with either identical or different hardware configurations.

Tivoli Storage Manager scales from small to very large installations. It offers management from PCs through Unix servers, all the way up to mainframes. It has support on over thirteen different operating environments. TSM has been around for over ten years, and currently protects millions of computers worldwide. Tivoli Storage Manager is built for smart backups and quick restores. With Tivoli Storage Manager, you can choose to never do periodic full backups again. Its advanced technology lets you continually backup only new or changed files. This reduces backup time, network traffic, and storage requirements. Tape collocation and reclamation also sets Tivoli Storage Manager apart from the rest.

To find out more about what Tivoli Storage Manager can do for you and your storage infrastructure, go to www.ibm.com/tivoli/storage or call your IBM or Business Partner representative.